Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Articles

Sept. 30, 2025

Desmond T. Doss Health Clinic Announces Services Relocation – Information for Patients

Schofield Barracks, HI – Desmond T. Doss Health Clinic (DDHC) will relocate several key services throughout October to enhance patient care within its Soldier Centered Medical Home (SCMH) and Pediatrics department.

Sept. 17, 2025

Staff Sgt. Crystal Wilkerson streamlines and improves access for soldier-centric healthcare at 25th Combat Aviation Clinic

The 25th Combat Aviation Brigade (CAB) clinic, part of Desmond T. Doss Health Clinic (DDHC), is improving medical care for Soldiers through a digital transformation led by Staff Sgt. Crystal Wilkerson, the clinic’s noncommissioned officer in charge (NCOIC). The initiative has reduced wait times, eased administrative tasks and expanded access to medical services.

June 10, 2024

Unlock Your Health With Patient Advocates and Beneficiary Counseling and Assistance Coordinators

Did you know that military hospitals and clinics come with a support staff of people who can help you navigate the health care process? You can find patient advocates and Beneficiary Counseling and Assistance Coordinators at military hospitals and clinics in the National Capital Region.

May 15, 2024

Unlock Your Health by Getting Vaccinated

Getting vaccinated is one of the most effective and easy things you can do to prevent diseases, serious illness, and disability. It’s easy to get your free vaccines at military hospitals and clinics in the National Capital Region.

Don't forget to keep your family's information up to date in DEERS!