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Health Services

Family Advocacy Program (FAP)

Description of Services

FAP provides services to all Active Duty Army in Hawaii and their family members. FAP is a DOD mandated program whose mission is to assess, support, and treat all incidents of child abuse/neglect and intimate partner violence. Services include comprehensive psychosocial assessments, case management, individual therapy, marital therapy, family therapy, and group therapy.

Walk-in Services

All behavior health offer walk-in services from 0730-1600 M-F (except Thursdays 1200-1500 when closed for training). After clinics close at 1630 M-F., patients having urgent behavioral health needs must go to the Tripler Army Medical Center Emergency Department. Phone number to Emergency Department 808-433-3710/5700.

Preparing for your visit

Make sure you know where you are located ahead of time to avoid being late to your appointment. We recommend that you arrive at least 15 minutes before every appointment to answer questionnaires that are used for every single visit. It is also good to think about your goal for seeking care and discuss this goal with your provider in your first visit.

Suicide Prevention Crisis Line: 1-800-273-TALK (8255)

Psychiatric emergencies after hours, on weekends & holidays are available through:
Tripler Army Medical Center's Emergency Department (808) 433-3710 / 5700

Frequently Asked Questions:

Q. Will this hurt my career / How will this affect my future for promotion?
A. It is assessment/treatment focused to prevent future incidents of domestic violence and child maltreatment.
Q. Is FAP the same as CPS?
A. FAP is not the same as CPS, depending on the referrals and severity of the case/situation CPS will work in conjunction with FAP and/or refer the case to FAP
Q. How confidential is my information that I share?
A. Your information is confidential where request for copies of the FAP record must go through a more stringent screening process prior to release to patients and other agencies. The exception is with agencies such as CID and Military lawyers, where they will get copies of the FAP records based on specific FAP related incidents/referrals and the timeframe being requested.
Q. Is the IDC a legal board with legal consequences?
A. IDC is not a legal board, but an administrative board to determine if the referral and incidents Meet Criteria or Do Not Meet Criteria based on all relevant information shared during the IDC with the goal of treatment and prevention of future incidents. UCMJ actions cannot be taken based solely on the involvement of FAP and the IDC outcomes.
Q. Will my command know that I came to BH?
A. Generally, no, unless there are safety concerns/jeopardy to mission that required the provider to contact them or Command referred you to FAP. Command communication will be discussed in your first appointment. Commands are aware of all unrestricted reports that are being assessed
Q. How long is the appointment?
A. Appointments can range anywhere from 30 minutes to 90 minutes depending on the type of appointment.
Q. How often can I see a provider?
A. The frequency of the appointment depends on the diagnosis, severity of symptoms and the treatment that you and your provider agreed to implement.
Q. Will a Command referral to FAP hurt my career?
A. FAP is assessment/treatment focused to prevent future incidents of domestic violence and child maltreatment.
Q. Is FAP the same as Child Protection Services (CPS)?
A. FAP is not the same as CPS, depending on the referrals and severity of the case/situation CPS will work in conjunction with FAP and/or refer the case to FAP
Q. How confidential is my information that I share?
A. Your information is confidential where request for copies of the FAP record must go through a more stringent screening process prior to release to patients and other agencies. The exception is with agencies such as CID and Military lawyers, where they will get copies of the FAP records based on specific FAP related incidents/referrals and the timeframe being requested. Additional limits of confidentiality include when providers are obligated by law to disclose certain information such as imminent danger to yourself or others. This is something that you can discuss with your provider in your first visit.
Q. Is the Incident Determination Committee (IDC) a legal board with legal consequences?
A. IDC is not a legal board, but an administrative board to determine if the referral and incidents Meet Criteria or Do Not Meet Criteria based on all relevant information shared during the IDC with the goal of treatment and prevention of future incidents. UCMJ actions cannot be taken based solely on the involvement of FAP and the IDC outcomes.
Q. How do I schedule an appointment?
A. You can call the clinic during business hours, get a referral from another medical provider or walk into the clinic during business hours.

Contact Us

Appointment Line:

(888) 683-2778