Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

About Us

Contact Us

DESMOND T. DOSS HEALTH CLINIC
BLDG 683
SCHOFIELD BARRACKS, HI 96876

Appt Line: 888-683-2778
Executive Assistant: 808-433-8500

Email the Tripler Army Medical Center PAO: 

If you cannot reach the Interactive Customer Evaluation (ICE) system please contact the

Customer Service/Patient Advocate

808-433-8504

Email: 

dha.tripler.Tripler-AMC.mbx.customer-relations-office@health.mil

Contact Us

Appointment Line

888-683-2778

If you experiencing an emergency, call 911

Location

Desmond T. Doss Health Clinic
Building 683
Waianae Ave
Schofield Barracks, HI 96786

Frequently Called Numbers

Emergency Room (Tripler)

808-433-3710

Urgent Care (Schofield Barracks)

808-433-8850

Ambulance

808-433-5700

Hearing Impaired Line

808-433-5767

Customer Relations/Patient Advocate

808-433-8504

Government Operator

Looking for the phone number to another military agency or office? The government operator, 808-449-7110 can direct you to any office on any military installation in Hawaii.

Don't forget to keep your family's information up to date in DEERS!