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Health Services


Description of Services

We’re pleased to provide pharmacy services to all our patients. You can fill prescriptions at no cost from the Desmond T. Doss Health Clinic Main Pharmacy. If you have a prescription from a TRICARE network or non-network doctor, you may fill it here, as long as it’s available on our Basic Core Formulary. Call us at 808-433-8421 to see if your drug is available. We provide up to a 90-day supply for most drugs.

The Department of Pharmacy serves over 35,000 beneficiaries from all over the island. The average wait time in our Main Pharmacy is 15 minutes.

Preparing for Your Visit

Please have your CAC, ID card, or a competed authorization form when picking up prescriptions. If applicable, please provide paper prescriptions.

Maintenance Drugs

Maintenance drugs are those you take regularly for a chronic condition (i.e., drugs to control blood pressure or cholesterol).All beneficiaries must refill certain maintenance drugs through home delivery or at military pharmacies. This does not apply to Active duty service members.

Search the List of Maintenance Drugs to see if you have a prescription you should have transferred to be filled here at Desmond T. Doss Health Clinic or via home delivery.

Transferring Prescriptions

If you have prescriptions at a TRICARE network pharmacy, you may transfer your prescriptions to our military pharmacy. Call the Express Scripts Member Choice center at 1-877-882-3335 to learn more about prescription transfers.

Filling Prescriptions

New Prescriptions

If your doctor is located at our facility:
  • Your doctor can send it to the pharmacy electronically
  • You can turn in a paper prescription at the pharmacy
If your doctor is a civilian TRICARE-authorized provider, call our pharmacy at 808-433-8421 to see if your drug is available.
  • If yes:
    • Ask your doctor to send the prescription electronically
    • Bring your paper prescription here to be filled
  • If no:

Q Anywhere 

If You Have a New Prescription from Your DDHC Provider

If you are seen in the Desmond T. Doss Health Clinic TODAY and prescribed NEW/RENEWAL prescriptions (NOT REFILLS) to be picked up from the Main Outpatient Pharmacy, you can bypass the wait and check in process.

Step 1

Text the words "Get in Line" to 1(844) 616-2556

Step 2

When prompted, please text the patient’s DoD ID number in response to the text message received.  If you do not have the patient’s DoD ID #, please stop by the pharmacy kiosk for assistance.

Once your request is submitted, you are free to read a book or run some errands. 

You will receive a notification when your prescriptions are processed. If returning for pick up, Monday through Friday from 7:30am to 3:00pm, please proceed to the main Pharmacy kiosk (Bldg O/676) and select the "Return for Pick Up" option to let us know you're here.  


It’s easy to refill your prescription at Desmond T. Doss Health Clinic.
If you’re a registered user on the MHS GENESIS Patient Portal, you may be able to order refills online. If not, call our Refill Pharmacy at (808) 433-8425 to complete your refill. Refills placed after 1:30pm will be available the next day.

Frequently Asked Questions:

Contact Us

Appointment Line

888-683-2778 (APPT)

Nurse Advice Line

1-800-TRICARE, option #1



Days of Operation:

Open 7 Days a Week (Closed on Thanksgiving, Christmas Day, New Years Day and all federal holidays)

Hours of Operation:

Monday - Wednesday & Friday 7:30 a.m. - 5:30 p.m.
Thursday 7:30 a.m. - 1:00 p.m. / 3:00 p.m. - 5:30 p.m.
Saturday - Sunday 8:00 a.m. - 4:00 p.m.

Closed weekends: 12:00 p.m.-.12:30 p.m. for lunch
Closed: Thursday 1:00 p.m. - 3:00 p.m. for training



BLDG Letter:



1st Floor

Refill Pharmacy

(808) 433-8425

Days of Operation:

Monday - Friday (closed on Federal holidays)

Hours of Operation:

8:30 a.m.- 12:30 p.m. / 1:30 p.m. - 5:00 p.m.


695  (between the clinic and the PX)

DDHC Facility Map

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