Pharmacy

Select the “New Prescription” option at the Pharmacy Kiosk

Requesting Prescription Refills

We have two ways to refill your prescriptions:

Option 1: Online

• Log in to the MHS GENESIS Patient Portal and select the Rx Refills tab.
• Select the medication(s) you want to refill.
• Follow the prompts to select where you want to pick it up.
• You’ll be given a date and time when your refill(s) will be ready to pick up.

Note: If you’re not a registered user, you’ll need to sign up first.

Option 2: By Phone

• Call our pharmacy refill line at 808-353-4649.
• Then, follow the prompts to select where you want to pickup your refill.

Picking Up Your Prescriptions

You’ll need a valid uniformed services ID card to pick up a prescription. This includes children aged 10 and older. Prescriptions not picked up will be returned to stock after 10 business days. If you can’t pick up your prescription within this timeframe, please contact the pharmacy. If you’re picking up a prescription for another person, please bring that person’s valid uniformed services ID (or photocopy, digital picture).

Main Pharmacy – New/Renewal Prescriptions

Address: 676 Waianae Ave. BLDG 676, First Floor, Schofield Barracks, HI 96857
Check in at the kiosk

Hours of Operations:

Closed on Federal Holidays

Sunday	8 a.m. to Noon & 12:30 to 4 p.m.
Monday	7:30 a.m. to 5:15 p.m.
Tuesday	7:30 a.m. to 5:15 p.m
Wednesday	7:30 a.m. to 5:15 p.m
Thursday	7:30 a.m. to 1 p.m. & 3 p.m. to 5:15 p.m.
Friday	7:30 a.m. to 5:15 p.m
Saturday	8 a.m. to Noon & 12:30 to 4 p.m.

Refill Pharmacy – Refill Prescriptions

Address: 695 McCornack Rd, Schofield Barracks, HI 96857

Hours of Operations:

Closed on Federal Holidays

Sunday	Closed
Monday	9 a.m. to 5 p.m.
Tuesday	9 a.m. to 5 p.m.
Wednesday	9 a.m. to 5 p.m.
Thursday	9 a.m. to 1 p.m. & 3 p.m. to 5 p.m.
Friday	9 a.m. to 5 p.m.
Saturday	Closed

Drug Take Back Program

Proper disposal of prescription drugs reduces the risk of unintentional poisoning, drug abuse, and environmental harm.

If you want to dispose of unwanted or unneeded drugs:

• Drop them in the secure secure bin located in BLDG 676 in pharmacy waiting area
• Several exclusions apply. This includes:
  • Syringes
  • Needles
  • Liquids greater than 4 ounces

Also, if a medication appears on the FDA Flush List, it may be disposed by flushing

Frequently Asked Questions

How do I know if my prescription is covered?

All military pharmacies follow the TRICARE Formulary – a list of TRICARE-covered prescription drugs and supplies. The TRICARE Formulary list which drugs are covered. Drug information and frequently asked questions. Cost details ($0 at a military pharmacy and out-of-pocket costs elsewhere). Medical necessity/pirior-authorization requirements and link to forms. If a prior-authorization and/or medical necessity is requires, your provider must submit the request to TRICARE before your prescription can be filled. 

Can my network provider send controlled substances prescriptions electronically?

Yes! By regulations, all prescribers should send controlled substance prescriptions electronically.

Can I refill a prescription if the last fill was not at a military pharmacy?

Yes! Call our main pharmacy line and ask them to transfer the prescription FROM your current pharmacy. It’s helpful to have the prescription bottle available to give the us the pharmacy name, phone number, prescription number, and medication name and dates.

Can I pick up medications for another person?

Yes! Please bring a valid uniformed services ID (or photocopy, digital pictures) for all patients getting prescriptions. Please note: Children 10 years of age or older must have their own ID card.

What is the difference between a new, refill, and renewal prescription?

A new prescription is one a provider writes for a specific quantity and subsequent refills. It may require extra verification or prior authorization.
A refill is an additional supply of your medication that your doctor authorized as part of your original prescription. This pre-approval allows the pharmacy to dispense more of your medication without requiring a new prescription from your doctor. For example, take one tablet daily, quantity 90 with 4 refills. This means the patient can call the pharmacy every 90 days to have medication for a year without seeing their doctor for a new prescription every 90 days.
A renewal is for a medication you’ve already been prescribed but it has expired or run out of authorized refills.

What if I need a non-formulary or non-stocked medication?

If you’re prescribed a non-formulary medication, there are extra steps for your provider to complete. Non-formulary drugs are non-stocked medications at MTF pharmacies. For these drugs, expect a longer turnaround time for preparation and ordering, or you may have to use an alternative pharmacy option, such as a TRICARE retail network pharmacy or the TRICARE Pharmacy Home Delivery.

What do I do if my medication is out of stock?

I’m deploying. How can I fill my prescriptions?

Before deploying, MTF pharmacies can provide your initial deployment prescription in a quantity to support your deployment within legal requirements. You can fill prescriptions and get refills through the Deployment Prescription Program once in theatre if the location is not restricted by foreign postal law.