Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Occupational Therapy

Description of Services

Orthopedic/Upper Extremity Rehabilitation: post-surgical, fracture management, overuse injuries, neuromusculoskeletal specialist, upper extremity orthosis fabrication.

Traumatic Brain Injury Rehabilitation: bio-feedback for headaches, anxiety, and stress management; visual/perceptual screening.

Preparing for your visit

We ask that you arrive 5-10 minutes before your appointment time to allow check-in. If you check in after your appointment time you are considered late, and there may be a delay before you are seen. Patients checking in 15 or more minutes after their appointed time are considered “No Show.” Please allow extra time for parking and walking to the clinic.

If your therapist recommends you make a follow-up appointment, please make one immediately. If you wait, you may not be able to get an appointment in a timely manner.
 

Frequently Asked Questions:

Contact Us

Appointment Line

888-683-2778

Nurse Advice Line

1-800-TRICARE, option #1

Occupational Therapy

Front Desk

888-683-2778 

Hours

Monday, Tuesday, Wednesday, Friday 7 a.m. to 4 p.m.
Thursday  7 a.m. to 12 p.m.

Closed:
12 p.m. to 1 p.m. for lunch
Thursday: 1 p.m. to 3 p.m. for training

BLDG #:

691

BLDG Letter:

ZZ

Floor:

1st Floor

Don't forget to keep your family's information up to date in DEERS!