Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Pediatrics

Description of Services

Provides outpatient services for enrolled active duty family members ages 0-18. The Pediatric Clinic provides care for routine, non-urgent and acute medical problems.

As a certified Patient Centered Medical Home (PCMH), one of our goals is to help you manage every aspect of your child’s health care – medical, behavioral, and developmental. To do this, we ask that you discuss your child’s complete medical care with us. We’ll also ask you if your child has been seen anywhere else since your last visit. If there’s something that needs to be followed up on, we want to make sure that it doesn’t get overlooked.

Sometimes, a child may need to see a specialist. We can arrange that, and help coordinate care – for example, if several specialists are involved, we’ll make sure that we put together one plan so you’re not hearing a lot of different things from a lot of different doctors.

Preparing for Your Visit

  1. Planning far in advance will increase the availability of your primary care manager. Please plan to arrive 15 minutes before your appointment to find parking and fill out any necessary paperwork.
  2. Patients more than 10 minutes late for a scheduled appointment may have to reschedule or wait for the next available appointment with a provider.
  3. All patients age 14 and older are required to show an ID at the time of check in.

Frequently Asked Questions:

Contact Us

Appointment Line: 888-683-2778
Nurse Advice Line: 800-TRICARE, Option 1

Hours

Monday-Friday
7:45 a.m. to 4 p.m.

Closed:
12 p.m. to 12:45 p.m. for lunch
Thursdays 12 p.m. to 2:45 p.m. for training
weekends and federal holidays

BLDG #: 

677

BLDG Letter:

D

Floor:

2nd Floor
Don't forget to keep your family's information up to date in DEERS!