Getting Care

MHS GENESIS

MHS GENESIS is the single electronic health record for service members, veterans, and their families. Please note: ALL websites related to MHS GENESIS will have the .mil domain. For your cyber safety, only use official DOD websites.

MHS GENESIS Patient Portal

The MHS GENESIS Patient Portal is a secure patient portal, available 24/7, that give you access to your MHS electronic health record and lets you interact securely with your health care team. 
  • View and download your health data.
  • Book or cancel appointments.
  • Request prescription refills and renewals.
  • View clinical notes and certain lab and test results.
  • Exchange secure messages with your health care team.
  • Complete a pre-visit questionnaire.
  • Look up health information related to your health concerns, results, and prescriptions.

Getting Started

Log in with a Common Access Card or DS Logon account.
[button: Log in or Register]

If you need to access the patient portal for someone else because you’re a health care agent, legal guardian, or special guardian, you first need to be certified as a surrogate. Learn more about surrogacy access to the MHS GENESIS Patient Portal.
 

 

Contact Us

Central Appointment Line

888-683-2778 

Nurse Advice Line

1-800-TRICARE Option, #1

Need Help?

  • Call the Global Service Center at 800-600-9332 or DSN 312-838-3000. They’re available 24/7.
  • If you need help with DS Logon, visit MilConnect or call 800-538-9552.
 
  • Belgium: 0800-72115
  • Germany: 0800-1011129
  • Greece: 00800-12-5629
  • Guam: 1-866-637-8725
  • Italy: 800-782407
  • Japan: 00531-1-20743
  • Korea: 00798-14-800-5242
  • Netherlands: 0800-0228847
  • Panama: 001-800-151-1005
  • Portugal: 800-8-12305
  • Turkey:0-800-151-1005
  • United Kingdom: 08-005871786
  • Spain: 900-951895

Scan to Access DS Logon

Don't forget to keep your family's information up to date in DEERS!