Health Services

Urgent Care Center

Description of Services

The Desmond T. Doss Health Clinic Urgent Care Center is a walk-in clinic for TRICARE beneficiaries. The UCC manages acute illnesses and injuries that are not severe enough for an Emergency Room visit but still require evaluation within 24 hours when an appointment with your Primary Care Provider is not available. ​

Virtual Urgent Care​

TRICARE Prime Beneficiaries age 12 and older are eligible for Virtual Urgent Care through the MHS Nurse Advice Line. A nurse will triage symptoms and determine if care can be handled virtually. If appropriate, the nurse can schedule a same-day or next-day virtual urgent care appointment. (https://tricare.mil/urgentcare)​

Virtual Urgent Care services include: 

  • Sinus congestion and infections ​
  • Cough​
  • Allergies​\
  • Sore or hoarse throat​
  • Rashes​
  • Acne​
  • Muscle and joint pain​
  • Headaches​

To schedule Virtual Urgent Care, call 1-800-TRICARE / 1-800-874-2273, option 1, or visit MHS Nurse Advice Line:
https://www.mhsnurseadviceline.com/home

 

Frequently Asked Questions:

Contact Us

Phone Number Front Desk:

808-433-8850

Days of Operation: 

Monday–Sunday
Closed: Federal Holidays

Hours of Operation:

Monday–Sunday 7 a.m. to 6:30 p.m.​
Closed 1st and 3rd Thursday: 1 p.m. to 4 p.m. for training

BLDG #

684

BLDG Letter:  

H

Floor:

1st Floor

Nurse Advice Line - 24 hours a day, 7 days a week

Access Your Care Online​
Use MHS GENESIS to view lab results, and manage your care.​

Feedback​
Let us know how we are doing through the Joint Outpatient Experience Survey or ICE:​
https://ice.disa.mil

Preparing for Your Visit 

  • Please bring your Military ID

  • If you do not have legal consent to check in a minor, please have a special power of attorney from the parent/ legal guardian or have them speak to us on the phone to get verbal consent.

  • If you need short- term medication refills (up to 10 days) for a chronic condition such as blood pressure, diabetes, asthma, and high cholesterol, please bring the bottle with you for verification.

  • If you are an ACTIVATED reservist, please bring your orders with you to be seen.



 

 

Don't forget to keep your family's information up to date in DEERS!