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The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

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News | Sept. 3, 2024

Virtual Queuing is Here

Introducing Q-Anywhere, a virtual queuing system that lets you activate your prescription the moment you leave your healthcare provider's office at Irwin Army Community Hospital. 

How it works: 
1. Scan or text: Simply scan the QR code or text "get in line" to (855) 797-3905. 
2. Get in line: Your place in line is secured, so you can go about your day. 
3. Pick up: When your prescription is ready, head to Window 7 at the Irwin Army Community Hospital pharmacy. 

Q-Anywhere is available Monday - Friday, 5 a.m. - 3 p.m., for new prescriptions and renewals entered within the last 7 days. Requests will be ready after 10 a.m. the next business day. 

For prescriptions older than 7 days, you'll need to activate them in person at the pharmacy during business hours (8:30 a.m. - 4:15 p.m.). For refills, continue to use the MHS GENESIS Patient Portal or the Audiocare number on your prescription bottle. For urgent needs, please come to the pharmacy and pull a ticket.
Don't forget to keep your family's information up to date in DEERS!