Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Embedded Behavioral Health (EBH)

Description of Services

The Embedded Behavioral Health Team provides multidisciplinary behavioral health care to Soldiers close to their unit area and in coordination with unit leaders to maximize diagnostic accuracy, remove barriers to care and improve treatment outcomes. The EBH team delivers on the promise of safe and effective medical care through evidence-based treatments for Soldiers and expert consultation for combat leaders, spearheading the Army's effort to increase resilience and reduce morbidity from psychiatric disease.

Preparing for your visit

Make sure you know where you are located ahead of time to avoid being late to your appointment. We recommend that you arrive at least 15 minutes before every appointment to answer questionnaires that are used for every single visit. It is also good to think about your goal for seeking care and discuss this goal with your provider in your first visit.

Suicide Prevention Crisis Line:  1-800-273-TALK (8255)

Psychiatric emergencies after hours, on weekends & holidays are available through:
Tripler Army Medical Center's Emergency Department: 808-433-3710 / 5700

Handouts:

Limits of confidentiality and privacy act  (These forms will be reviewed at your first appointment)

Frequently Asked Questions:

Contact Us

3BCT eBH

Front Desk

808-433-8785
Days of Operation:  Monday-Friday
Hours of Operation: 7:30 a.m. to 4:30 p.m.
Closed: Thursdays from 12 p.m. to 3 p.m. for training
BLDG# 673-674
BLDG Letter: O
Floor: 2nd Floor

Fires and Sustainment eBH

Front Desk

808-433-8880
Days of Operation:  Monday-Friday
Hours of Operation: 7:30 a.m. to 4:30 p.m.
Closed: Thursdays from 12 p.m. to 3 p.m. for training
BLDG#: 673-674
BLDG Letter: O
Floor: 2nd Floor

CAB eBH

Front Desk

808-433-8873
Days of Operation:  Monday-Friday
Hours of Operation: 7:30 a.m. to 4:30 p.m.
Closed: Thursdays from 12 p.m. to 3 p.m. for training
Address:  WAAF Building 680/681 Wright Avenue

2BCT eBH

Front Desk

808-433-8470/8473
Days of Operation:  Monday-Friday
Hours of Operation: 7:30 a.m. to 4:30 p.m.
Closed: Thursdays from 12 p.m. to 3 p.m. for training
BLDG#: 673-674
BLDG Letter: O
Floor: 2nd Floor

Don't forget to keep your family's information up to date in DEERS!